Payment FAQs

TYPES OF PAYMENT ACCEPTED.

We accepts MasterCard, Visa, Discover, American Express, Diners Club and ATM/debit cards with the Visa or MasterCard logo. You may also pay with PayPal, Apple Pay, Google Pay or store credit.

 

I WAS CHARGED TWICE FOR ONE ORDER PLACED.

Usually this happens to debit card holders. If you pay for your order with a debit card, your bank statement will show two entries at the same time, a pre-authorization and the final sale. The pre-authorization hold will fall off within a couple days, depending on your bank's policies. This hold allows us to verify that funds are available, so that we can begin processing your order. Your card won't be charged until your order is shipped.

 

TAXES AND DUTIES.

We do not charge sales tax for US customers, however for certain countries, all taxes and duties are taken care of, unless your local customs determine otherwise and requires you to pay additional taxes and duties and this usually occurs during customs clearance.

 

I WANT TO PAY FOR MY ORDER WITH PAYPAL.

At checkout, you can select PayPal as a payment option.

 

I NEED TO SPLIT THE PAYMENT FOR MY ORDER BETWEEN PAYPAL AND ANOTHER FORM OF PAYMENT.

Unfortunately that is not possible. All orders can only be paid with one mode of payment. So if you are using PayPal, you will not be able to use any other form of payment on that order.

 

I AM USING PAYPAL AND I NEED TO HAVE IT SHIPPED TO A DIFFERENT ADDRESS THAN MY BILLING ADDRESS.

You may choose a different shipping address for your order, however, the billing address on your PayPal account must match the billing address on your order. 

 

MY PAYPAL PAYMENT ISN'T GOING THROUGH.

Check to see that the billing addresses for your order and your PayPal account match. If they do, check the rest of your PayPal account information for errors, including your current balance.

 

I LIVE OUTSIDE OF THE UNITED STATES AND NEED TO PLACE AN ORDER.

All of our payment channels accept International Orders at this time.